Email Alias

Overview

Email Aliases are email name and addresses associated with a particular User. Email Aliases are used to specify a from address and reply to address when sending an email through the Communicate and Call To Action pages. When using Communicate, a user may select any of their valid email alias(es).

If no email aliases are setup, then the user will not be able to use the Communicate feature because the dropdownlists will be empty.

If the user should send an email from an address like "[e-mail]", then set this up as an email alias here. If the user should be able to send an email using their personal address, then this should also be set up as an email alias.

Adding Records

Email alias

Email Aliases are added from the User page in the Admin module.

Finding Records

Managing Records

Related Functionality

Technical Note

When netFORUM delivers the message, a Reply-To and a Return-Path attribute will be added to the message header with the value of the selected reply to email address. Most mail servers use the Return-Path as the address to send bounces and for other purposes. The Reply-To is used by mail clients to send a message when a user chooses the reply option in the mail client.

Here's a sample message header if the email was sent with a from email of [e-mail] and a reply-to address of [e-mail]:

Received: from EPDEVWEB01 (999.99.99.999) by EXCHANGE.org (999.99.99.999) with
 Microsoft SMTP Server id 999.99.99.999; Mon, 26 Sep 2011 16:43:09 -0400
MIME-Version: 1.0
From: President Smith <[e-mail]>
To: [e-mail]
Reply-To: [e-mail]
X-Priority: 1
Priority: urgent
Importance: high
Date: Mon, 26 Sep 2011 16:43:09 -0400
Subject: Update!
Content-Type: multipart/alternative;
	boundary="--boundary_0_1adb88e4-1893-4e5b-964e-8e0cb765259f3"
Message-ID: <[e-mail]>
Return-Path: [e-mail]

Keep in mind that not all mail clients or mail servers observe these protocols, so it's possible that some bounces or replies will go to the email in the from address. See What is the behavior difference between return-path, reply-to and from? for more on this topic.

Certain Email Integrations may set the Return-Path property to a specialized email address that will handle bounce backs systematically.

See Also

• Add Email Address to User