We have upgraded our support system to serve you better.
For Support, please go to our Momentive Support Hub located here.

Skip to main content

Customer ID

Customer ID

Every Customer in NetForum has a Customer ID.

A Customer ID is often described as:

  • Contact ID
  • Record Number
  • Member Number

Format

In baseline NetForum, the Customer ID is a ten digit number, with leading zeroes, followed by a letter on the end that delineates what type of customer it is:

  • I = Individual
  • O = Organization
  • C = Chapter

For example: 0000876542I or 0000000786O

Database

Technically, the raw integer number is stored in co_customer.cst_recno which is an integer identity column. The formatted ID is stored in co_customer.cst_id which is a computed field that formats the cst_recno field.

Customization

Many NetForum instances have customized the formatting of this field. The most common variations are to remove the letter or to remove the leading zeroes.

Was this article helpful?
0 out of 0 found this helpful